About Us

If any title most accurately describes what our job is, it is "Observational Biologist" We will always strive to serve as your partner in protecting your home or business. 


Bill Dalin

Operations Manager/Service Manager

A Minnesota native and 1974 Graduate of the University of Minnesota with a BS in Animal Science, Bill has been in the Pest Control Industry for over 30 years. A former Orkin Service Manager, Branch Manager and owner of Environmental Pest Management Systems in Burnsville, Bill has also served on the board of the Minnesota Pest Management Association and has a wide range of experience in Structural Pest Management and Environmental Solutions to pest problems in a sensitive environment. Bill currently holds a Master License in Structural Pest Management. 

Email: nsspmgt@gmail.com


Katie Dalin

Master Licensed technician. Special Projects/Service Route Manager

Katie comes to North Shore Superior Pest Management from Environemental Pest Management in Burnsville where she managed both commercial and residential routes. Originally hailing from Northern California, she began her pest control career in the treatment and inspection of termites and currently holds a Master License in the State of Minnesota in Structural Pest Management. Katie has been in the pest management field for 19 years to date and loves the challenge of getting to the bottom of a pest problem and making a difference.

Katie has extensive experience in many areas of Structural Pest Management, excelling at Mice and Rodent treatments, Bed Bug elimination, as well as Carpenter Ant Nest location and treatment.

Email  nsspmgt@gmail.com

phone  218-370-2323



Additional Technical Staff


Jacob Serratt

Jacob is a Journeyman technician and manages a serfvice route in Western Cook County. Jacob is a 4th year Journeyman and is currrently going for his Master License in Structural and Commercial Pest Management. Jacob loves to work with Carpenter Ants and is a primary Custer Fly applicator. 



Tim Dalin

Tim is a veteran pest managment technician. He is a Journeyman with over 8 years of experience in Structural Pest Managment. Tim joiined our staff 2 years ago and is our central zone technician, covering a good portion of central Cook County. Tim served as a service technician with Environmental Pest Management in the Twin Cities and moved to Cook County about 20 years ago.